Email designer
Patient emails that sound like your clinic.
Try it on a booking confirmation
A working copy of the designer's main choices. In BookingSimple you make the same changes on the real email, for each of the six patient emails.
Try the controls. Every change shows on the email straight away.
In BookingSimple the accent comes from the brand colour you set once in Branding.
- Appointment details
- Message
- Button
In BookingSimple you drag blocks, paragraphs and detail rows by their handles.
Up to 40 characters. The link behind it is always made by BookingSimple, so it can't break.
A service can have its own wording and layout. Colours and type stay the same across the clinic.
01 · Wording
Write it on the email.
Click a paragraph and type. Add the patient's name, the service, the practitioner, the date, the start time, the location address or the Manage link with the Insert detail menu, with no codes to type.
- Details show as labelled chips, so nobody has to remember a code.
- A detail BookingSimple doesn't recognise is caught before you save.
02 · Layout
Arrange it.
Drag paragraphs into a new order, reorder or hide the appointment-detail rows, and change the button's wording.
- Add up to 10 extra text sections.
- The button's link is always made by BookingSimple, so it can't break.
03 · Appearance
Make it look like you.
The accent comes from your brand colour and is adjusted so it stays readable. Choose Ivory, White or Ink for the background, and Editorial, Modern or Classic for the type. Your logo goes at the top, and links to your privacy notice and booking terms at the bottom.
04 · Per service
One email per treatment, if you want.
Give any email its own wording and layout for a single service, such as what to wear to a sports massage. Everyone else gets your usual version.
- Colours, background and type stay the same across the clinic, so every email still looks like you.
05 · Preview and test
What you see is what patients get.
The preview is built to match the email we send, on a computer and on a phone. Send test sends a real email with sample details to you, so you can check it in your own inbox first.
- The layout narrows to fit phones and keeps its shape in Outlook.
06 · Which emails
Six patient emails, in your words.
These go out on their own, or when reception sends a payment link. Three more have fixed wording: they go out when an appointment is moved, handed to another practitioner or needs review. How cover and closures work
- You can edit
- Booking confirmation, Cancellation, Reminder 72 hours before, Reminder 24 hours before, Reminder 2 hours before, Payment link
- Fixed wording
- Appointment moved, New practitioner (cover), Action needed (closures)
- Calendar invites
- On the confirmation, moved and cancellation emails
- Sent from
- "Your Clinic via BookingSimple". Replies go to the support email you set in Branding.
07 · What it isn't
Not a newsletter tool.
It's for the emails about each booking. If you send marketing emails, keep the tool you use for them.
- No campaigns or newsletters
- No attachments
- No custom HTML
- Not sent from your own email domain
See it working in 15 minutes.
A walkthrough on a working example clinic: a booking, the reception calendar and payments. The button opens an email, and we reply within one UK business day.